Tag: buyingahome
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Dear Loan Officer: How to Sell the Problem First
“When you first start off trying to solve a problem, the first solutions you come up with are very complex, and most people stop there. But if you keep going, and live with the problem and peel more layers of the onion off, you can oftentimes arrive at some very elegant and simple solutions.” –…
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Dear Loan Officer: How to Budget on a Variable Income (And Not Lose Your Mind!)
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Dear Loan Officer, We all have a lot of competing financial responsibilities. As a loan officer, how can you accurately budget when you don’t know to a T how much you will make in a given month? In my below breakdown, I share a simple “3 Bucket” budgeting concept for understanding how to allocate your funds…
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Dear Loan Officer: Are You Discussing the 3 Main Areas of Emotion in Finance?
If you are on my e-mail distribution, last week you heard me talk about the importance of selling the problem first. As you continue the sales process, it’s important to remember that your client’s decisions are largely emotional, and not logical. Logic = Conclusions. Emotions = Decisions. A lot of us have the curse of…
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Dear Loan Officer: Client Experience
Client service – whether superb or subpar – can seriously affect your customer’s shopping experience. Think about your client experience right now – if you were to charge admission for your customers to opt in – what would your customer support look like? It’s important to create unique experiences as service providers, especially as you…