90 Days to Better: We Made It! 90 Videos in 90 Days… For You

We Made It! 90 Videos in 90 Days… For You

I launched this video series at the start of April to share ideas, thoughts, and strategies with a goal to help my fellow Mortgage Professionals. In this video, I will share the book that had helped to inspire me to do this. When deciding what word I wanted to live by in 2022, I elected to embrace ‘Impact’. For me, this meant having the biggest impact on others that I could. I will carry on producing videos and creating content so that I can continue to have a positive effect on more people! What one word is going to decide the rest of 2022 for you? #JoinTheCause #90DaysToBetter #TheBorrowSmartTeam #NEOHomeLoans #ChangingTheIndustry

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90 Days to Better: Is It Time To Be Vulnerable?

Is It Time To Be Vulnerable?

I encourage you to check in with your team to see how they are doing because many people are struggling right now. Rather than trying to be strong and put on a ‘brave face’, try to bring them vulnerability. Watch this video to hear how these conversations can help your team either change perspective or find solutions to solve their problems. Your ‘A Players’ will embrace the opportunity and want to help. We need to remember that our team is there to support and collaborate with, rather than work independently from. If you would like help with how to implement this on your team, please reach out as I am happy to help! #JoinTheCause #90DaysToBetter #TheBorrowSmartTeam #NEOHomeLoans #ChangingTheIndustry

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90 Days to Better: A Powerful Question For You To Ponder

A Powerful Question For You To Ponder

I found myself inspired by a coaching call that I had with a client and friend of many years. She had found herself in a position where she was struggling and I gave her a question to evaluate over the next few weeks. Watch this video to hear what I told her so that she could get out of her own head and reposition for success. This is a practice that I use whenever I feel stuck or frustrated. There is so much opportunity out there, we just need to be ready for it! #JoinTheCause #90DaysToBetter #TheBorrowSmartTeam #NEOHomeLoans #ChangingTheIndustry

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90 Days to Better: Are You Focused on Eligibility or Suitability?

Are You Focused on Eligibility or Suitability?

My mentor and great friend taught me a long time ago how I should approach conversations with clients. Listen to this video to hear about this lesson I have now taught my team along with coaching clients. In this industry, I find that many people focus too heavily on qualifying questions regarding eligibility. With the topics I present here, you will be able to find the best money management strategy to find the optimal way to help that borrower. Let’s learn how to grow together so that we can all be better. #JoinTheCause #90DaysToBetter #TheBorrowSmartTeam #NEOHomeLoans #ChangingTheIndustry

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90 Days to Better: How I Am Approaching the Next 6 Months

How I Am Approaching the Next 6 Months

Recently, I have been talking to many Mortgage Professionals about their fears regarding the rest of the year with the market changing and business slowing down. In this video, I am sharing what I am doing to guide my team and coaching clients through the next six months. You will hear my advice on how to manage money, be smart with business, gain market share, grow your database of future borrowers, and, most importantly, the systems within your team. There is so much opportunity coming and we should focus on creating value for the future! #JoinTheCause #90DaysToBetter #TheBorrowSmartTeam #NEOHomeLoans #ChangingTheIndustry

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90 Days to Better: Say This To Every Listing Agent

Say This To Every Listing Agent

Have you ever had a Real Estate Agent say that they don’t need to work with a Mortgage Lender because they just focus on listings? This is something that I have heard many times over the course of my career. I encourage you to watch this video to hear how I altered my messaging to shock them and look at it from another perspective. There is so much you can do to bring success to both Agents and clients with the value that you provide without infringing on a partnership that may be in place with another lender. #JoinTheCause #90DaysToBetter #TheBorrowSmartTeam #NEOHomeLoans #ChangingTheIndustry

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90 Days to Better: Everyone On Your Team Must Be Selling

Everyone On Your Team Must Be Selling

Remember, everyone on your team is in sales. With our market, business is down, applications are reducing, rates are rising, inventory is low, and there is plenty of fear coming from buyers. Selling should come from Loan Coordinators and Loan Processors in addition to the Mortgage Advisors. Instead of calling clients to get loan information, these team members need to have conversations that can generate new opportunities for the Mortgage Advisor. Watch this video to hear suggestions I recommend for a team to help increase your sales. This will help build rapport and relationships so that we can add value and generate more opportunities! #JoinTheCause #90DaysToBetter #TheBorrowSmartTeam #NEOHomeLoans #ChangingTheIndustry

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90 Days to Better: QR Codes for the Win!

QR Codes for the Win!

If you are looking to move the needle forward with your business, I urge you to utilize QR codes! With a virtual transition during the COVID-19 pandemic, most people can now recognize a QR code and understand how it works. Watch this video to hear why the QR code on my business card goes to THNeoExperience.com instead of an application page. This is to help expand who you are talking to and provide value so that they can be successful even if they are not currently looking for a house. They can help you keep in touch with clients! #JoinTheCause #90DaysToBetter #TheBorrowSmartTeam #NEOHomeLoans #ChangingTheIndustry

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90 Days to Better: Are You Focused On Revenue Or Expenses?

Are You Focused On Revenue Or Expenses?

So many people are way too focused on cutting expenses – whether that be at corporate or individual levels. Remember, if you subtract expenses from revenue, you can find the actual profit. Don’t get me wrong, it is important to watch our overhead costs and expenses. However, I think on a personal level, we should just be focused on revenue. Watch this video to hear my tips on how to be more profitable while focusing on revenue by increasing your conversion rate!
#JoinTheCause #90DaysToBetter #TheBorrowSmartTeam #NEOHomeLoans #ChangingTheIndustry

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90 Days to Better: Never Quote Price Until…

Never Quote Price Until…

Often, one of the first questions someone asks a Mortgage Advisor is related to either pricing or current rates. What I want to ask you is: when do you give it to them? In this video, you will learn the one major thing you should do before giving a quote. Without this crucial piece, you will always be too expensive for the customer. My coach, Todd Duncan, has drilled this lesson into my head throughout the many years I have known him. We need to show clients the whole value package rather than just pricing package. Empower yourself to get better at client calls! #JoinTheCause #90DaysToBetter #TheBorrowSmartTeam #NEOHomeLoans #ChangingTheIndustry

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