Monthly Archives: February 2018

Rule #2 – Communication and Culture

Communication in a positive way is part of your culture. When it’s bad news, does your team know to problem solve and provide solutions? When it’s great news (as often times it is), do you have a way to celebrate that? Do you … Continue reading

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Rule #1 for Creating a Great Culture

Creating and growing your culture is the cornerstone to success. Do you know what the RULES OF THE GAME are for your team?

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Focus on Your Victories and Learn from Your Failures

We all have “ugly” transactions.   Sometimes things just go wrong…and perhaps continue to go wrong.  I recently talked with two very dejected Loan Officers who were each dealing with an “ugly” loan transaction:  clients unhappy and Realtors complaining and pointing fingers.  If you are … Continue reading

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Two Ways to Avoid Burnout as a Mortgage Loan Officer

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